Sales Support
West Kent
Full time - Permanent
Up to £27,000
Are you an experienced administrator with a background supporting sales processes within a technical manufacturing or distribution business
If so, then continue reading, this could be the ideal role for you!
Pearson Whiffin Recruitment is collaborating with a well-established, family-owned business that has a domestic and international presence to recruit a Sales Support on a full-time, permanent basis.
This is an excellent opportunity for a proactive and organised individual to join a supportive company that values its employees and promotes a personal and professional growth.
Key duties include:
- Act as the primary point of contact for clients, ensuring a consistently high standard of customer service.
- Proactively manage the addition and updating of customer and business partner information in SAP.
- Input all sales orders and quotations for both the UK and international markets.
- Organise the collection and return of goods for business partners, ensuring a smooth experience.
- Generate receivable accounts, invoices, and credits for ensuring timely financial transactions.
- Provide support to Field Sales Team members by assisting them with a range of administrative tasks.
- Provide internal teams with timely updates on customers, orders, and quotations.
- Manage OEMs on a daily and weekly basis, including the preparation of weekly schedules.
- Collaborate with couriers and manufacturers to arrange international freight collections and deliveries.
- Following up on customer delivery updates.
- Work closely with the Warehouse Team daily to align on customer orders and scheduled deliveries.
- Complete administrative duties as required, demonstrating flexibility and a commitment to continuous improvement.
Essential requirements:
- Previous experience in a similar role within a sales support function
- Experience in providing exceptional customer service in client-focused environments
- Exceptional attention to detail and strong numerical skills.
- Excellent organisation skills with the ability to work quickly under pressure
- Confident with Microsoft Office especially Excel - (SAP experience is a big plus)
- Problem solving skills
- A team player with a positive, professional approach
What is on the offer:
- Monthly bonuses based on company performance
- Early finish every Friday
- A stable, long-term role in a successful and supportive business
- Genuine opportunities for progression and skill development, including access to fully funded external courses
- Free parking
- A welcoming team environment where your efforts are recognised
- Great office facilities
- Excellent staff retention rate, with employees staying with the company for several year
This is a fantastic opportunity to join a company that values its employees and offers genuine opportunities for career development and long-term progression.
Apply today to take the next step in your sales support career.
This role is being handled by Anna Sikora, Recruitment Consultant at Pearson Whiffin Recruitment.