Job Title: Order and Quotations Administrator
Location: Mid Kent- drivers with own transport due to location
Salary: DOE
Job type: Permanent, full-time position
Are you currently working within a manufacturing business in a role involving the processing of quotations? You’re in luck! Are you looking to join a company that value everybody’s contribution to making us a success no matter what role they play? We may have the job for you! HOT OFF THE PRESS….
Duties for this role include but are not limited to:
- Acting as a first point of contact to client, building strong relationships using a consultative sales approach to understand and maximise the potential of every client and every project.
- Providing technical assistance and accurate quotations, with appropriate and timely follow up and documentation on internal systems.
- Professionally handling complaints and queries to ensure satisfactory resolutions.
- Working alongside external sales representatives to ensure that client requirements are fully understood and the best value solution for each project is engineered.
- Appointment planning for external sales teams in response to lead identification or issue resolution.
- Supporting in the ongoing review and development of the pricing process, setting margins and discounts collaboratively with the external sales representatives.
The successful candidate for this role will have:
- Previous experience in an internal sales/ customer service role within Manufacturing or Engineering
- Experience and confidence working with IT systems including CRM databases, ensuring timely and accurate information entry. ERP experience is desirable.
- Quotations, order, and export processing experience
- Great verbal and written communication skills.
- Strong abilities to multitask and prioritise to meet tight deadlines in a changing environment.
- A quick mind to manage complaints and problem solve, learning the product range in order to provide technical solutions.
If you want to work for a company where talent and hard work is appreciated, then apply now for immediate consideration!
This role is being handled by Alarna Stocking. Business Support Recruitment Consultant at Pearson Whiffin Recruitment.
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