IT FIELD ENGINEER
We are seeking a skilled and dynamic Field Engineer. This role requires a hands-on individual with solid experience in patching, switching, laptop builds, and Intune management, alongside a passion for delivering outstanding customer service. If you enjoy solving technical challenges on-site and thrive in a fast-paced environment, we want to hear from you!
Key Responsibilities:
- Perform patching and switching for various clients.
- Build and configure laptops according to client specifications.
- Manage and troubleshoot devices via Intune for deployment, configuration, and maintenance.
- Provide customer support with a strong focus on user experience and satisfaction.
- Ensure all on-site work is completed in a timely and professional manner.
- Travel to client locations as needed (driving license is essential).
- Maintain accurate records of work performed and report back to the team.
Skills & Experience:
- Experience as a Field Engineer, IT Support Technician, or similar role.
- Experience with patching and switching in network environments.
- Proficiency in laptop builds and hardware troubleshooting.
- Familiarity with Intune for device management and deployment.
- Strong customer service skills, with a professional and approachable demeanor.
- A valid driving license and reliable transportation.
- Ability to work independently and manage time effectively.