Customer Service Representative
West Kent
£21,400 per annum
Full Time – Permanent
A fantastic opportunity for a Customer Service Representative has opened for a driven and target orientated individual to join a thriving business in West Kent.
The ideal candidate will have previous customer service experience and a confident ability to communicate with customers. You will also be capable of managing several concurrent workflows.
As a Customer Service Representative, you will be dealing with inbound and outbound customer calls or live chat requests, where you will provide advice to customers to reach a solution and up-sell and cross-sell further products.
Duties include:
- Providing the customer with technical support through phone & live chat
- Keeping customer records updated
- Providing customers with the best sales solution
- Upsell and cross sell products to new and existing clients.
- Generate leads for new customers.
- Answer a high level of calls in line with a compliance-based framework.
To be considered for this role you will have/be:
- Excellent communication skills
- A natural sales ability
- Excellent customer service skills
- Efficient in customer relationship management (CRM)
- Experience in lead generation
This is an exciting opportunity for an organised, self-motivated individual with some experience in customer services and sales to really flourish!
This is a company who promotes personal development. The company is always expanding and has a lot of opportunities for the right candidate!
Take the opportunity to apply now!
This role is being handled by Jasmine King, Business Support Consultant for Pearson Whiffin Recruitment.
Not quite the right role but still looking?
Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent’s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients.
Find us on Facebook @PearsonWhiffinRecruitment and Instagram @PearsonWhiffinRecruitment.
By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!