Customer Experience Executive- Cheshire
Delighted to offer an amazing opportunity to work with a booming accountancy and umbrella services company- 5* reviews on Trust pilot and a fantastic reputation in the industry! They are employee led and customer focused- growing in size and success every year! They are now on the lookout for a Customer Service Executive to join their rapidly expanding team!
In this Customer Experience Executive position, you will be responsible for:
- Providing an exceptional customer focused attitude and service.
- Handling any incoming phone enquiries in a knowledgeable, professional and efficient manner.
- Ensure that the customer is always at the centre of decision making.
- Supporting your colleagues with various projects and tasks and be prepared to take on additional responsibility as part of the team.
The successful Customer Experience Executive will have:
- Experience in Customer services (preferably inbound telephone)
- You will be happy to commit to a 5-day working week in the office. This supports the structure of the operation.
- You must be well organised and punctual to maintain a high standard in all areas of this role.
- You will need to have outstanding communication and listening abilities.
Why should the Customer Experience Executive work with them?
- Employee-owned company
- Minimum 34 days holiday (rising with service)
- Birthday off!
- Monthly social events
- Annual incentive trips (previously Las Vegas, Barcelona, New York and more)
- Brand New office with games room, bar and flexible working space
- Employee Healthcare membership
The Package
A basic salary of £23.5k – with a fantastic end of year bonus opportunity of up to 2.5k!
For more information about this role- APPLY NOW
This role is being handled by Jade Murrow, Sales Specialist at Pearson Whiffin Recruitment
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